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Lifetime ∞ Warranty

Returns & Exchanges



RETURN POLICY - BY PLACING AN ORDER AT MISTER, YOU ARE AGREEING TO OUR RETURN POLICY STATED BELOW.

 

Additional Information:


1) Shipping & Handling is not refundable.
2) All sale, toys/collectibles, earrings, 14kt gold, presale items, custom and engraved items are final sale, non-refundable & nonexchangeable.
3) Items must be returned in the original product packaging they were shipped in, in their original, unworn condition.
4) Items not returned in the original product packaging will not receive full credit and a repackaging fee of $5.00 will be charged.
5) Domestic customers can print out a prepaid shipping label. If you are returning your order $3 will be deducted from your total to cover the return postage.
6) Your return must be initiated within 30 days of your delivery date. Your original shipping charges will be excluded from any store credit or refund that is issued.

Return Requirements

  1. Return is initiated by the customer within 30 days of delivery date.
  2. The item(s) is received unworn, unaltered, and undamaged in their original packaging.
  3. The item(s) is mailed back within 14 days of return authorization 


CLICK TO START YOUR EXCHANGE OR RETURN PROCESS
*DOMESTIC CUSTOMERS ONLY

START RETURN

*INTERNATIONAL CUSTOMERS & CUSTOMERS LOCATED ON MILITARY BASES: PLEASE CONTACT INFO@MRSFC.COM FOR RETURN AUTHORIZATION


International Customers:
By placing an order at Mister, you are responsible for the cost of return shipping back to Mister. Please contact us at info@mrsfc.com for return authorization prior to returning your items if you live outside of the United States.

If you do not wish to create an account, please ship your item(s) back to our address below. Make sure you add tracking/confirmation so we can verify it was delivered to us and we are not responsible for lost/stolen packages.

Mister - Returns (Box 302)
1375 E. Grand Ave #103
Arroyo Grande, CA 93420

Include your original order sheet and make a note as to what you'd like for your item - store credit, refund or exchange. If exchange, please note what you'd like to exchange your item for. If there is a difference in price, we will contact you to arrange for payment. Once your item has been received, we will process your return within 7-10 business days of receiving the items. Once processed, an email will be sent to your email used with your original order to confirm your store credit, refund or new tracking information.

*We reserve the right to refuse any exchange for any reason.

JEWELRY INCLUDES A LIFETIME WARRANTY*

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