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Please allow 4-6 days for your order to arrive within The United States. International shipment arrival depends on the Country and method selected. All applicable customs fees, import duties, taxes and any other charges are the responsibility of the customer (even if you refuse any shipments upon delivery).
Build A Necklace
We stand behind quality, value and design. If you are not fully satisfied with your order, we gladly accept items in their original condition for a full refund within 30 days of receiving your shipment.
CERTIFIED & COMPLIANT
We hereby certify and attest that our jewelry complies with the requirements of the California Health & Safety Code - Lead Containing Jewelry Law. Our jewelry does not contain any level of lead and is deemed lead free.
GET IN TOUCH
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 10am until 5pm PST.
WHEN WILL MY ORDER SHIP?
Most orders ship within 1-3 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not generally shipped on the weekends or holidays. Some items are MADE TO ORDER. These items will have a note listed under the description that they are made to order and approximately how long it takes for them to ship. Please see below for engraved items.
WHAT IS YOUR RETURN POLICY?
With our easy return/exchange policy, we will gladly accept any new/unworn item within 30 days from day of delivery for either a refund, exchange, or store credit. Item(s) from our Sale items, are final sale. Engraved items, are final sale, nonrefundable/nonexchangable.
WHAT IS GOLD VERMEIL?
Currently, Gold Vermeil jewelry is the hottest trend and the perfect balance of value and quality. Gold Vermeil jewelry has a base metal of Sterling Silver that has then been dipped into a bath of 18kt gold.
ARE YOUR ITEMS REAL GOLD?
Unless otherwise specified our items are either stainless steel or an Italian white alloy that is then ion plated with 18k gold, rose gold, or a glossed black coating. There is really no metal one could consider "fake gold" to cast jewelry items in. Items on our website that are genuine precious metals will either be noted as 14k Gold or 925 Silver with corresponding values.